Power and Conflict in the Workplace

• MGMT20009
• Contact Hours: 2 X 1-hour lectures and a 1-hour tutorial per week
  Total Time Commitment: 3 hours per week plus a minimum of 6 hours per week in self directed study
• 12.50

We begin our examination of conflict in the workplace by identifying the many forms that conflict can take.We review the costs and benefits of different forms of conflict for those involved and the wider community. We then turn our attention to an investigation of why conflict occurs from the perspective of the key workplace participants – employees, unions and managers.We compare and contrast a range of conflict resolution techniques ranging from individual approaches such as open door policies through to formal conciliation and arbitration systems.We investigate the outcomes of a conflict resolution process, including subsequent interpretation and enforcement.Students will be provided... -- Course Website

Prerequisites: At least one of the following: Subject Study Period Commencement: Credit Points: MGMT10002 Managing and Leading Organisations Summer Term, Semester 1, Semester 2 12.50 MULT10008 Philosophy, Politics and Economics Not offered in 2013 12.50 POLS1000