As organisations move into more dynamic operating environments, characterised by rapid technological change, globalisation and freer trade between nations, the relevance of functional organisational structures designed for more stable environments has been increasingly questioned. In order to remain competitive in this demand driven environment, organisations are finding they are faced with a strategic imperative to re-organise their operations to facilitate a more agile response to customers. This unit will examine and explore from both a theoretical and practical perspective the strategic implications of this need to 'reengineer' organisational processes and structures. -- Course Website
Instructor: Dr Richard Cooney
