This unit provides an understanding of the principles of effective communication and how these may be applied in relating to individuals who communicate in different and diverse ways. Topics include: introduction to interpersonal and professional communication techniques, including written communication, problem solving and conflict resolution; communication considerations for people with different ethnic, social and linguistic backgrounds; verbal and non-verbal communication considerations for people with disabilities throughout the lifespan; augmentative and alternative communication; use of technology for mainstream communication.Assessment -- Course Website
Instructor: J Moyle (S)