The role of information services in user education, information literacy and life-long learning. Standards and tools to guide and measure information literacy programs. The role of information technology in information literacy and user education. User education activities for individuals and groups. Learning styles and education theory. Planning, management and promotion of user education programs. Evaluation of user education programs -- Course Website
Prerequisites: 12443 (v.4)<br/> Reference Services 511<br/> <br/> or any previous version
