In this subject we will examine the theoretical foundations of managing and measuring performance, its historical antecedents, its implementation in practice, and its consequences (intended and unintended, desirable and undesirable). Understanding the underlying factors which lead to effective policy, process and program innovation in government is central to the capacity of governments to deliver better policy and better outcomes for the whole community. Despite this, research and theory development focused specifically on public sector innovation lags far behind that devoted to innovation within the private sector. Performance management and measurement have become cornerstones of how... -- Course Website
Prerequisites: Entry into the Master of Public Policy and Management.
