Unit covers the major activities within the operations function of businesses, both manufacturing and service. The essential role of operations is to deliver value to customers by providing the right products, at the right quality standard, in the right quantities, at the right times, and doing so at the right cost (efficiently). The key operations activities included in this unit starts from pre-production tasks (designing products and processes), resource and capacity planning, sequencing and scheduling of the operations, supply chain and inventory management, quality control, and improvement methods whereby the system and its procedures are modified in the light of learning process. -- Course Website
Instructor: Dr Daniel Prajogo
Prerequisites: 12 units (72 points)
