Rapid advances in information and communication technology, the re-organisation of work processes, the dynamics of the global business environment and increased competition has made the issue of organisation learning and knowledge management a key strategic issue for organisations in recent years. These changes and progresses gave rise to the recognition that knowledge and the capacity to generate and transfer knowledge effectively are the only resources that have longevity in achieving a sustainable competitive advantage. Whilst an increasing number of organisations has realised the significance of creating value from their intangible resources, many seem to be drowning in information... -- Course Website
